Frequently Asked Questions about DoctorCash

Who is Doctor Cash?

Doctor Cash is a loan company that uses financial technology to better serve its customers. Currently our service exists 100% online. We believe that a purely online service will bring our loan product efficiently and equitably to more customers.

Our current loanable amounts for first-time applicants range from 2,000 to 10,000 PHP. Repeat borrowers on good standing can borrow up to 20,000. Use the Loan Calculator on the Doctorcash.ph website for your desired loan amount. Select a payment term of 7, 15, 21, or 30 days. The Calculator will compute for the total repayment amount.

Upon approval, a 1% per day interest rate is applied.

Beside the 1% per day interest rate, we will include an additional processing surcharge. The online Calculator will compute your total repayment amount. Please note that the fee is activated for the processing of the loan and before the loan is disbursed.

About the loan

Doctor Cash currently offers loans services to customers:

  1. Between 22 to 60 years old.
  2. Currently employed or with a steady income and with a valid home address in Metro Manila and other select areas in the Philippines

Complete the online application form. Please expect a message from us immediately for the additional requirements. Check the email you registered. Make sure that you submit complete and clear copies of the document requirements so we can process your loan applications.

For a secured transaction, we only deposit approved loan proceeds to a bank account number under your name. We deposit, via DragonPay, to a savings account or checking account to any of the following partner banks:

  • Banco De Oro
  • Bank of the Philippine Islands
  • Chinabank
  • EastWest Bank
  • Metrobank
  • Philippine National Bank
  • RCBC
  • RCBC myWallet
  • Security Bank
  • UnionBank
  • Land Bank
  • UCPB

A decision of your loan application will be sent to you through SMS/E-mail within 1-2 working days upon your submission of complete and clear document requirements. Doctor Cash assesses all applicants fairly and quickly.

DoctorCash provides loan services primarily to customers working and with a valid home address in the National Capital Region. We also serve some areas in Cavite, Laguna, and Bulacan.

We would be glad to assist you. Please allow us some time to respond to general queries:

  1. E-mail:  help@doctorcash.ph
  2. Website:  doctorcash.ph

About receiving money

We process release of your cash funds immediately after approval. We will send you a text message afterwards with instructions on how you can claim your money.

This is automatically deposited to your bank account upon approval. We will send an SMS confirmation to your registered phone after the transaction is completed.

Banks we can send money to:

  • Banco De Oro
  • Bank of the Philippine Islands
  • Chinabank
  • EastWest Bank
  • Metrobank
  • Philippine National Bank
  • RCBC
  • RCBC myWallet
  • Security Bank
  • UnionBank
  • Land Bank
  • UCPB

Our bank partners and transaction point affiliates will hold your cash funds for four (4) days. Please contact us if you weren’t able to collect your money within this period.

We want to provide you convenience in getting your money. If in case you have problems collecting your approved loan, please contact any of our customer support channels for assistance.

  1. E-mail:  help@doctorcash.ph

About repayment

We have included a section in your contract with details of your loan maturity and when you need to make your loan repayment. We advise paying on or before the due date/s in order not to incur any charges.

We partner with DragonPay to easily facilitate repayments. Repayment instructions are sent through SMS and E-mail for your convenience. (Right now DragonPay is our only payment method.)

Go to one of our payment partner branches. Complete a bills payment form and use the reference number we have sent you through SMS and E-mail.

Please refer to your contract on when early repayments are possible.

We advise paying your dues on or before the maturity date/s. For late repayments, you will be charged with a fee as stated in our contract.

Others

We thank you for continuing to trust us in providing you with your immediate financial needs. We welcome Repeat Loans. If you are a borrower with good payment standing at Doctor Cash, we make it very easy for you to reloan. No need to re-apply online. Simply send us an e-mail and we will process your reloan within 1-2 working days.